M5 x 25mm Pan Head 2-Hole Machine Screw - Stainless Steel (A2) (Box of 100)

Delivery Information

1. Dispatch Time
At FranksFasteners.co.uk, we’re as quick as a Tite-Fix® screw at getting your orders out the door! Most orders are processed and dispatched within 1–2 business days. Orders placed after 2:30 pm, on weekends, or public holidays will be ready for dispatch the next business day.

2. Shipping Methods
We use Royal Mail Tracked 24 to ensure your goods arrive safely and on time.

Pick your speed:

• Standard Delivery: Starts at just £3.95 up to £5.95.
• Free Delivery: Spend £50 (excluding VAT), and shipping is on us—because you deserve it!
• Upgraded Delivery Options:
  • FedEx Courier Delivery: £10.99.
  • Royal Mail Special Delivery Guaranteed Next Day: £12.99–£21.99 (depending on weight).

3. Tracking Your Order
Once your order is dispatched, you’ll receive an email with a tracking number. Follow your nuts and bolts on their exciting journey to you!

4. Delivery Areas
We ship all over the UK! For Northern Ireland, Scottish Highlands, or UK offshore islands, some heavier items may need a courier charge—don’t worry, we’ll give you a heads-up before shipping.

5. Delivery Issues
Lost package? Screws gone missing? Damaged bolts? Shoot us an email at frank@franksfasteners.co.uk, and we’ll fix it faster than a ratchet on turbo mode.

Returns & Exchanges

1. Return Eligibility
Not happy with your purchase? No problem. Return items in original, unused condition within 30 days. Like a snug-fitting washer, we’ll make it right.

2. How to Initiate a Return
Email us at Frank@FranksFasteners.co.uk with your order number and return details. We’ll guide you through the process (no spanners in the works here!).

3. Return Shipping
Return shipping is on you unless it’s our bad (like a defective product or an oops on the order). We recommend tracked shipping so your items don’t go wandering off.

4. Refunds & Exchanges
Once we inspect your return, we’ll process refunds to your original payment method or send out an exchange. Smooth, right?

5. Non-Returnable Items
Some items, like clearance, custom orders, and gift cards, can’t be returned. Sorry, but even we can’t unscrew some things.

6. Damaged or Defective Items
Received a damaged or faulty item? Let us know ASAP, and we’ll make it right with a replacement or refund.

Need Help?

Questions? Concerns? Just want to chat about nuts and bolts? Email us at Frank@FranksFasteners.co.uk or use our website contact form. We're here to make your shopping experience as smooth as a perfectly tightened screw.